Return & Exchange Policy

Customer satisfaction is our priority. However, returns or exchanges are accepted only under specific conditions.

Returns / Exchanges are applicable only if:

• The product is damaged

• The wrong item is delivered

Conditions:

• Complaint must be reported within 24 hours of receiving the parcel

• Product must be unused, unwashed, and in original condition

• Sale or discounted items are non-refundable and non-exchangeable

• Minor color differences due to lighting or screen resolution are not considered defects

For complaints, contact us at:
📧 rjgrace.pk@gmail.com